DESi Smart App - Privacy Policy

Desi Alarm ve Güvenlik Sistemleri San. Ve Tic. A.Ş.

Orta mh. Topkapı Maltepe Cd. Anadolu Sk. No:1 Bayrampaşa / İstanbul / Türkiye

Tel: +902125017272

 

This Privacy Policy governs the manner in which [DESi Smart] collects, uses, maintains, and discloses information collected from users (each, a "User") of the [DESi Smart] mobile application ("App").

1. Personal Identification Information

We may collect personal identification information from Users in various ways, including but not limited to when Users download and install the App, register an account, fill out a form within the App, or interact with the App's features and services. The information we may collect includes, but is not limited to:

• Name and Surname
• Email address
• Phone number
• Device information (such as device model, operating system version, and unique device identifiers)

Users are free to refuse to provide personal identification information. However, it may prevent them from engaging in certain App-related activities.

2. Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our App. Non-personal identification information may include technical information about Users' devices, such as the type of device, operating system, and other similar information.

3. How We Use Collected Information

We may collect and use Users' personal information for the following purposes:

• To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided in our App.
• To improve our App: We continually strive to improve our App based on the information and feedback we receive from you.
• To send periodic emails: We may use the email address provided by Users to respond to inquiries, questions, and/or other requests.

Geofence Functionality: We use your location and geofence data to provide you with the Geofence feature, including triggering actions or notifications when you enter or exit a defined geofence area.

If you activate the Auto-Unlock functionality (Geofence), the App will seek your approval to monitor your device's location for the purpose of identifying when it approaches products that you have authorized access to (e.g., when you are in close proximity to your home). Your location data will be exclusively stored on your device and will not be stored on our servers.

This data will instruct your mobile device to increase its frequency of checking for your lock. This enhancement contributes to the device's efficiency and conserves your mobile device's battery life.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our App. We implement reasonable security measures to protect the confidentiality, integrity, and availability of Users' information. However, please be aware that no data transmission over the internet or electronic storage method is completely secure.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

6. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We encourage Users to frequently check this page for any changes and stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

7. Your Acceptance of These Terms

By using this App, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our App. Your continued use of the App following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

8. Your Rights and Choices

Users have certain rights and choices regarding their personal information, which may include the right to access, correct, update, or delete their information. Users may also have the right to withdraw consent or object to certain data processing activities. To exercise these rights or for any privacy-related inquiries, Users can contact us using the information provided below.

9. Contact Us

If you have any questions about this Privacy Policy or your dealings with the App, please contact us at [email protected] or +902125017272

Desi Alarm ve Güvenlik Sistemleri San. Ve Tic. A.Ş.

Orta mh. Topkapı Maltepe Cd. Anadolu Sk. No:1 Bayrampaşa / İstanbul / Türkiye

Tel: +902125017272