Privacy Policy

Desi Alarm ve Güvenlik Sistemleri San. ve Tic. A.Ş.

Effective Date: 01.01.2025

We at Desi Alarm ve Güvenlik Sistemleri San. ve Tic. A.Ş. value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how the DESi Smart App ("App") collects, uses, and safeguards your information.

Contact Information

Address: Orta mh. Topkapı Maltepe Cd. Anadolu Sk. No:1 Bayrampaşa / İstanbul / Türkiye

Email: [email protected]

Phone: +902125017272

1. Information We Collect

Full Name
Email Address
Phone Number
Device Information (e.g., model, operating system, unique identifiers)

2. How We Use Your Information

To Enhance User Experience: Analyze usage patterns to improve the App's functionality.
To Improve Customer Support: Provide timely responses to support requests.
To Enable App Features: Implement geofencing and other location-based functionalities.
To Communicate with You: Send updates, respond to inquiries, and provide support.

3. Geofence and Background Location Data

The App's geofence feature uses location data to enable functionalities such as Auto-Unlock.

Location data is stored exclusively on your device and is not sent to our servers.
Background location access is required to support geofence detection and ensure Auto-Unlock functionality while the application is not in use.
The App adjusts the location-checking frequency to optimize battery life.
This feature requires explicit user consent before activation.

4. Data Protection Measures

We implement robust security measures to protect your personal information, including:

Encryption of sensitive data during transmission.
Secure storage methods to prevent unauthorized access.
Regular audits of our data protection systems.

However, no method of electronic transmission or storage is 100% secure. Please exercise caution when sharing personal information.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share aggregated, anonymized data with trusted partners for analytical purposes.

We may also disclose your information:

If required by law or legal processes.
To enforce our policies or protect our rights.

6. User Rights and Choices

You have the right to:

Access and review the information we hold about you.
Request corrections or deletions of your data.
Withdraw consent for data processing where applicable.
If your rights have been violated, file a complaint with the relevant data protection authority.

To exercise these rights, contact us via the details provided in Section 9.

7. Retention Policy

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted in the App and, where appropriate, communicated to you. Your continued use of the App constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Email: [email protected]

Phone: +902125017272

Address: Orta mh. Topkapı Maltepe Cd. Anadolu Sk. No:1 Bayrampaşa / İstanbul / Türkiye